Refund policy

At the Just Like Caitlin Book Store, we strive to provide our customers with high-quality products and excellent customer service. Here's everything you need to know about our return and refund policy:

Returns:

• We do not accept returns or exchanges.
• Returns will only be accepted for items that are damaged or defective upon receipt.

Damaged or Defective Items:

• If you receive a damaged or defective item, please complete this form within 7 days of receiving your order.
  
• Once we receive your return request and verify the damage or defect, we will reach out to the email provided in the form. Please allow 48 hours for us to review your submission.

Questions or Concerns:

• If you have any questions or concerns about our return and refund policy, please contact us at info@justlikecaitlin.com. We're here to help!

By placing an order with the Just Like Caitlin Book Store, you agree to abide by our return and refund policy outlined above. Thank you for your support!